Now Available: CallStream AI Insights

So far, we've built the layer that captures business conversations: mobile calls natively in the operator's network, in-person meetings through the mobile app, and Teams, Google Meet and Zoom meetings through Notetaker. Every one of them is delivered and structured, in the CRM.

Now we are ready to launch the piece that turns that data into decisions.

InSights works with 20+ CRM and ERP systems, continuously analysing customer data and turning it into clear priorities and recommended actions.

Eight modules, one product:

• Core — the data foundation and customer context

• Answers — ask your customer history in natural language

• Radar — forecasting and pipeline built on real conversations

• Reach — prospecting and outreach based on genuine buying signals

• Coach — replicate what your best sellers actually do

• Boost — upsell and cross-sell opportunities, account by account

• Retain — churn risk detected before the notice arrives

• Tune — your own topics, metrics and alerts, no code required

No more digging through notes before a meeting. No more finding out about churn risk after the customer has already decided to leave. InSights surfaces what matters, and tells teams exactly what to do next.

For telecom operators, InSights is also a new, ready-to-sell AI product: fully white-labelled, running in their own infrastructure, and packaged alongside their existing services.